Terms and Conditions

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept any credit or debit card payment.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit or debit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling
Goods are sent via courier throughout mainland UK. A signature is required on delivery of all goods. We will contact you regarding details for international orders.

Delivery Schedule
Assuming your goods are in stock we will deliver your order right away. You will normally receive your order within 48 hours (Monday – Friday).

Back Orders
If your item is not in stock, we will contact you. You will always have the option to cancel your order if you would rather not wait for stock to arrive.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security

No credit card details are held or stored in our database. The transfer of credit card details is done using SSL encryption to the payment gateway. We authorise your card details on the site and use an authorisation code to capture your payment on delivery of the goods.

We guarantee your satisfaction. If you have any problems with any of our goods please contact us within 7 days of receipt of your order.

Reaching Us 
If you need to reach us, please email us on info@Magic-Balloons.co.uk , alternatively, you can phone on 0044 (0)161 241 0732 or fax us on 0044 (0)161 881 9289 or write to us at Magic Balloons, Princess Road, Manchester M20 2LT.

Privacy Policy
Magic Balloons do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Privacy Policy

Magic Balloons (MB) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the MB Web site and governs data collection and usage. By using the MB website, you consent to the data practices described in this statement.

Collection of your Personal Information
MB collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. MB also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by MB. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by MB for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MB Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MB public message boards, this information may be collected and used by others. Note: MB does not read any of your private online communications.

MB encourages you to review the privacy statements of Web sites you choose to link to from MB so that you can understand how those Web sites collect, use and share your information. MB is not responsible for the privacy statements or other content on Web sites outside of the MB and MB family of Web sites.

Use of your Personal Information

MB collects and uses your personal information to operate the MB Web site and deliver the services you have requested. MB also uses your personally identifiable information to inform you of other products or services available from MB and its affiliates. MB may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

MB does not sell, rent or lease its customer lists to third parties. MB may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MB may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MB, and they are required to maintain the confidentiality of your information.

MB does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

MB keeps track of the Web sites and pages our customers visit within MB, in order to determine what MB services are the most popular. This data is used to deliver customized content and advertising within MB to customers whose behaviour indicates that they are interested in a particular subject area.

MB Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MB or the site; (b) protect and defend the rights or property of MB; and, (c) act under exigent circumstances to protect the personal safety of users of MB, or the public.

Use of Cookies
The MB Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MB pages, or register with MB site or services, a cookie helps MB to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MB Web site, the information you previously provided can be retrieved, so you can easily use the MB features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MB services or Web sites you visit.

Security of your Personal Information
MB secures your personal information from unauthorized access, use or disclosure. MB secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not store your credit card or debit card details in our database.

Changes to this Statement
MB will occasionally update this Statement of Privacy to reflect company and customer feedback. MB encourages you to periodically review this Statement to be informed of how MB is protecting your information.

Contact Information

MB welcomes your comments regarding this Statement of Privacy. If you believe that MB has not adhered to this Statement, please contact MB at info@Magic-Balloons.co.uk . We will use commercially reasonable efforts to promptly determine and remedy the problem.